New Zealand Certificate in Business

| (Administration and Technology) (Level 4)

The New Zealand Certificate in Business (Administration and Technology) Level 4 is designed for people wanting to build the skills, knowledge, and confidence to work in a wide range of office administration and business support roles. Delivered over 20 weeks (including a 2-week term break), this 60-credit qualification provides practical, industry-relevant learning that prepares graduates to contribute effectively in modern workplaces.

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Learners will develop the ability to apply business technologies and administrative practices under broad guidance while working in accordance with ngā kaupapa o Te Tiriti o Waitangi and within diverse and multicultural environments.

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What You Will Learn

Throughout the programme, you will gain the skills to:

• Select and apply business applications and technology to deliver effective administrative services.

• Process data, produce detailed business information, and perform financial calculations for business purposes.

• Maintain and improve administrative systems and processes to meet organisational needs.

• Collaborate effectively and contribute to achieving team objectives.

• Apply customer service techniques that consistently meet stakeholder expectations.

• Demonstrate professional, ethical, socially, and culturally responsible behaviour in the workplace.

• Apply personal and interpersonal skills that support positive organisational performance.

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Programme Content

This qualification includes learning in:

• Technological Services - Unit Standard 29029 (20 credits)

• Administrative Services - Unit Standard 32348 (15 credits)

• Data Processing - Unit Standards 29030 and 1986 (15 credits)

• Team Collaboration - Unit Standard 11101 (5 credits)

• Safe and Secure Customer Service - Unit Standard 122 (5 credits)

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Career Opportunities

Graduates will be equipped to pursue a variety of administration and business support roles across a range of sectors, including corporate, government, community, cultural, and iwi-based organisations.

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A Supportive Learning Environment

We understand that everyone learns differently, and we encourage learners to take ownership of their learning journey. Our learning environment is welcoming, flexible, and designed to support success. Learners have access to workstations, kitchen and bathroom facilities, and support from tutors who are available to provide guidance throughout the programme.

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Whether you are returning to study, upskilling for employment, or looking to advance your career, this qualification provides a strong foundation for success in today's workplace.