Practice (Clinical) Manager - Health and Social Services
Practice (Clinical) Manager - Health and Social Services
Te āheinga - The opportunity:
Reporting to the Social and Health Group Manager in Te Pou Oranga o Whakatōhea, you will oversee the Clinical practices of our social services team, ensuring Kaimahi are inducted, trained and proficient in client assessment and that we are delivering quality services to our whaiora.
You will work closely with the Group Manager and Team Leads, providing goal planning, client engagement, monitor productivity, maintain safe work practices that are in scope, monitor caseloads and maintain staff well-being.
Ngā Kawenga me ngā Mahi – Duties & responsibilities:
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Oversee client assessment processes and ensure accurate goal planning and regular client engagement.
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Ensure all staff maintain safe work practices and operate within their scope of practice.
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Monitor caseloads to ensure they are manageable and evenly distributed across the team and well-being of our Kaimahi is maintained.
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Work with the Team Lead to provide ongoing training, support, professional development, supervision, and review processes.
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Address any performance issues promptly and effectively with management and People and Culture.
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Ensure compliance with organisational policies and procedures.
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Prepare and submit reports on staff performance, client outcomes, and service delivery as required.
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Monitor and evaluate the effectiveness of service delivery and suggest improvements.
Ngā wheako me ngā pūkenga - Experience & Skills required:
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Relevant tertiary qualification in health, social services, specifically within mental health and addictions.
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Experience working in a kaupapa Māori health and social service environment.
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Proven experience in staff management, training, and development.
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Strong understanding of client assessment, goal planning, and engagement practices.
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Excellent communication, leadership, and organisational skills.
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Ability to work collaboratively within a team and across the organisation.
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Confident with technology systems (Client Database, Microsoft Office 365 Products, Monday.com or similar).
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Knowledge of Te Whakatōhea me ona tikanga.
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Full & Clean Driver’s License.
If your skills and experience match this role, please APPLY NOW! Submit your expression of interest to peopleandculture@whakatohea.co.nz requesting the job description.
Check us out at: https://www.whakatohea.co.nz
Due to the large number of applications, we will only contact shortlisted candidates.